Summary:
Oracle has introduced the Oracle Clinical Digital Assistant, an AI-powered voice assistant designed specifically for healthcare providers. The assistant aims to streamline administrative tasks and improve the overall experience for medical professionals and patients. Built on the existing Oracle Digital Assistant, the AI utilizes generative AI technology to automate note-taking, follow-up actions, and voice queries. It can also handle medical logistics for patients, such as scheduling appointments and providing answers to health-related questions. The goal is to reduce provider burnout and enhance patient empowerment.
Introduction:
Oracle has launched a new generative AI-powered voice assistant called the Oracle Clinical Digital Assistant. The assistant is designed to automate administrative tasks and carry out voice commands for healthcare providers, with the aim of improving experiences for both medical professionals and patients. It is built on top of the existing Oracle Digital Assistant and enhanced with generative AI technology. By utilizing voice queries and integrating with electronic health records (EHRs), the assistant allows physicians to focus more on patient care and less on paperwork and other bureaucratic necessities.
Main Points:
The Oracle Clinical Digital Assistant is centered around improving experiences for medical professionals and patients by automating administrative tasks and carrying out voice commands. The generative AI technology integrated into the assistant enables it to perform note-taking and follow-up actions for doctors during and after patient visits, such as prescribing medication and scheduling follow-ups. The assistant can also respond to voice queries by retrieving relevant health records from EHRs.
Patients can utilize the voice assistant for various medical logistics, including scheduling appointments, paying bills, and obtaining AI-generated answers to health-related questions. The assistant can also be embedded in patient portals to facilitate routine communications, such as appointment reminders and result notifications. These self-service options have been shown to improve satisfaction and retention rates while reducing missed appointments that impact provider revenue.
Oracle aims to reduce provider burnout and empower patients with the Oracle Clinical Digital Assistant. By automating administrative tasks and improving interactions with patients, the assistant aims to establish trust, build loyalty, and deliver better outcomes. The voice AI will be rolled out to doctors and patients in the next year, with the chatbot version already available.
Conclusion:
The Oracle Clinical Digital Assistant is an AI-powered voice assistant specifically developed for healthcare providers. It aims to automate administrative tasks, improve patient care experiences, and reduce provider burnout. The assistant utilizes generative AI technology to perform note-taking, follow-up actions, and voice queries. It can also handle various medical logistics for patients. By streamlining processes and enhancing interactions with patients, the assistant aims to establish trust, loyalty, and better outcomes in healthcare settings.