Razer Launches RazerCare Essential Protection Plan for Phones and Laptops

Nov 21, 2018

Great news for gamers today. Razer, a brand we love at GWW, have announced they are now offering a protection plan for the Razer Phones and Razer Blade laptops. It appears only new transactions are eligible for the plans. Although, a Razer representative has informed me there is a 30 day grace period.

Razer has an FAQ that answers several questions about the program.

Personally, I’ve spent thousands on Razer’s laptops, as recently as this summer with the Razer Blade 15. I’d love to buy this protection plan but I am outside of the grace period. While I feel the burn, I am also very excited for Razer as this may increase their customer base, which should ultimately be a good thing for all Razer customers. I’ve been a customer of their laptops for 3+ years and I’ve always found their customer support to be very fair and responsive.

Original press release follows.

MEDIA ALERT

WHAT:  RazerCare Essential Protection Plans provide three years of repair coverage for laptops (two more years) and two years of repair coverage for mobile phones (one extra year). More at www.razer.com/razercare.

WHO: Razer, the leading global lifestyle brand for gamers, and Centricity, the administrator of RazerCare protection plans.  More about Razer at www.razer.com. More about Centricity at Centricity.com.

WHEN:  November 21, 2018.

WHERE: Available in the USA only.

WHY: To ensure long-term value for gamer’s laptop and mobile phone purchases, including the following standard benefits: 24-hour phone support; repairs by Razer-authorized centers; free two-way shipping for repairs; free transfer of a plan to a new owner; no deductible for laptops and low deductible for Razer Phones.

HOW:  May be added at the time of original purchase. Registration is automatic.

HOW MUCH: Protection Plan costs are $199.99 for a Blade Stealth laptop; $249.99 for a Blade laptop; $299.99 for a Blade Pro laptop; and $99.99 for any model Razer Phone. Deductibles are $0 for a covered laptop, and $25 repair or $150 replacement of a Razer Phone/Razer Phone 2.